Shipping & Returns
Learn about Zaedons shipping times, delivery expectations, and return policies. Our policies are designed for clarity and fairness.
All Zaedons products are made to order. Once an order is placed, it enters production before being prepared for shipment.
How Orders Are Processed
Estimated Shipping Times
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United States: approximately 3–5 business days
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International: approximately 5–15 business days
Once your order ships, you’ll receive a tracking link via email.
If a tracking link shows delivery but you haven’t received your package, please contact us so we can assist.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or with a manufacturing error, we will gladly assist.
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Contact us within 30 days of delivery
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Include:
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your order number
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clear photos showing the issue
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Incorrect Address or Unclaimed Packages
Orders returned due to incorrect addresses or unclaimed deliveries cannot be refunded. In these cases:
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A reshipment may be available at the customer’s expense
Exchanges
Exchanges (including size changes) are not available unless an item is defective.